KEY LEARNING POINTS Armand V. Feigenbaum s definition of quality: A way of running a business organization. Key Beliefs: Systems thinking, relevant. Armand Vallin Feigenbaum was an American quality control expert and businessman.[3] He devised the concept of Total Quality Control which inspired Total. ​Armand V. Feigenbaum is also known for his concept of the “hidden plant“. That is that in every factory a certain proportion of its capacity is wasted through not.

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Armand Feigenbaum Armand V.

Feigenbaum; 6 April10 November was an American quality expert, businessman, and philanthropist who introduced the concept Total Quality Control what eventually led to Total Quality Management. He additionally authored the well-known book Total Quality Control: He also co-authored The Power of Management Capitala book that set a new direction for innovation in management in the twenty century.

Armand Feigenbaum was born in New York City. He started to work when he approximately 12 years old at General Electric as a pre-college job.


In this time, he grew within the company from an apprentice toolmaker to a management intern with the turbine, engine, and transformer group. He studied engineering while he simultaneously worked at General Electric. His work in school mainly focused on mathematics, statistics, engineering, and economics. Armand Feigenbaum graduated inand because of this, he developed in the company to work as a fulltime design engineer.


The Union College honored Armand Feigenbaum and his brother for their generosity, and consequently, named the school administration building after them. Pretty soon during his professional development at General Electric, he got promoted to manager of quality control and he worked for the Schenectady Works Plant in New York. Consequently, he got promoted again. According to Armand Feigenbaum, total quality control is crucial achieve productivitymarket penetration, and competitive advantage.

He puts customers first to identify their needs and wants and then create the product or service to satisfy the customer. Armand Feigenbaum continued his research. Feigenbaum to further research technology management. He worked with Toshiba and Hitachi, and by this time, Armand Feigenbaum traveled around the world. Both he and his brother share history in providing philanthropic work. The brothers funded various organizations, but at one day, they decided to establish the Feigenbaum Foundation, an organization dedicated to improving the quality of life in the Berkshires.

The organization has also taken over other organizations they funded before. They established the Feigenbaum Hall of Innovation at the Berkshire Museum, which shows innovators and inventions that originated in the Berkshires and transformed the world.

They funded projects regarding environmental protection but also projects related to education and culture to improve biigrafia quality of life of people. He received the Edward Medal of the American Society for Quality for his outstanding leadership in the field of quality control.


Armand Feigenbaum additionally received an honorary doctor of science degree from the College inand the Alumni Gold Medal in Many other awards v.feigennaum honors have been given to Armand Feigenbaum for his contributions to quality control.

Armand Feigenbaum

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